Overview

Operational snapshot to help you qualify this vendor for your projects and repeat orders.

Dispatch speed
Ships in 48h
From confirmed PO to outbound scan.
On-time fulfilment
98%
Measured across recent orders.
Typical lead time
7 days
Standard production lead on repeat runs.
Average response time
Within 24h
Typical time to first reply on new enquiries.
Reorder reliability
95%
Repeat orders delivered without issues.
Issue rate
1%
Orders requiring dispute or correction.

Capabilities & Trust

Standards & certifications

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Commercial Terms

High-level terms only. Final terms are confirmed per order or contract.

Net 30 Typical lead: 14 days AU, NZ, SEA, EU

Ordering & Risk

Payment terms
Net 30
Accepted methods
Returns window
14 days
Warranty
12 months
Order size guidance
Flexible / per-SKU
Order size guidance is indicative only. Per-SKU MOQs and pricing live on individual product listings.

Logistics

Incoterm
EXW
Ships from
Melbourne, AU
Lead time — fast
7 days
Lead time — typical
14 days
Lead time — bulk/custom
30 days