PRIVACY POLICY

Last updated: 16/12/2025

1. Introduction

Vendyl (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you access or use the Vendyl platform, website, and related services (the “Platform”).

By using Vendyl, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

a) Personal Information

    • Name, business name, and contact details (email, phone number)

    • Account credentials

    • Billing and payment information

    • Business details provided by vendors (including compliance or certification information)

    • Communications between buyers and vendors (via chat or contact forms)

b) Automatically Collected Information

    • IP address

    • Browser type and device information

    • Usage data, pages visited, and interactions with the Platform

    • Cookies and similar tracking technologies

3. How We Use Your Information

We use your information to:

    • Operate, maintain, and improve the Vendyl Platform

    • Facilitate connections and communications between buyers and vendors

    • Process payments and transactions

    • Verify vendor accounts and maintain marketplace integrity

    • Provide customer support

    • Send service-related communications

    • Comply with legal and regulatory obligations

4. Sharing of Information

We may share your information:

    • With vendors or buyers where necessary to facilitate transactions

    • With trusted third-party service providers (e.g. hosting, payments, analytics)

    • Where required by law, regulation, or legal process

    • To protect Vendyl’s rights, users, or platform integrity

Vendyl does not sell personal data to third parties.

5. International Data Transfers

Vendyl operates globally. Your information may be transferred to and processed in countries outside your own, including Australia, New Zealand, the EU, and other regions where our service providers operate. We take reasonable steps to ensure appropriate data protection safeguards are in place.

6. Cookies

Vendyl uses cookies and similar technologies to:

    • Improve platform functionality

    • Analyse traffic and usage

    • Personalise user experience

You may manage or disable cookies through your browser settings, however some features may not function correctly.

7. Data Security

We implement reasonable technical and organisational measures to protect personal information from unauthorised access, loss, misuse, or disclosure. However, no online platform can guarantee absolute security.

8. Your Rights

Depending on your location, you may have rights to:

    • Access your personal information

    • Request correction or deletion

    • Object to or restrict processing

    • Withdraw consent where applicable

Requests can be made by contacting us using the details below.

9. Retention of Information

We retain personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law.

10. Third-Party Links

The Platform may contain links to third-party websites or services. Vendyl is not responsible for the privacy practices of those third parties.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

12. Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us at:

Vendyl
Email: admin@vendyl.com
Website: https://vendyl.com

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